WaterAid – Head of Programmes – CD 05 de Juno de 2015

WaterAid-TL Office

WaterAid-TL Office

Vacancy Announcement



Job Title:

Head of Programmes


Place of Work:


Dili, with frequent travel to Operational Districts in Timor-Leste.






Full time


40 hours/week


Reports to:


WaterAid Country Representative in Timor-Leste


Start date:                                 Approx. 13th July 2015



Explanation of Role


WaterAid is an international NGO dedicated to the provision of safe domestic water, sanitation and hygiene education to the world’s poorest people. We work with local partners to help communities access safe water, sanitation and hygiene (WASH). And we use our experience and research to influence decision-makers to do more to provide these vital services. WaterAid has been working in Timor-Leste since 2005 and our vision is that all Timorese should have access to safe water, sanitation and hygiene by 2030. WaterAid is able to provide great training and educational opportunities, good working conditions, and the opportunity to join a highly motivated and award winning team. It is a requirement of this role that you are able to commit to up to 2 weeks international travel per year. The role also requires regular travel to rural and remote parts of Timor-Leste.


This position involves managing WaterAid Timor-Leste’s programme department. The department directs WaterAid Timor-Leste’s work through partner NGOs, local organisations and in partnership with local government. The role will largely focus on supporting and managing the Program Co-ordinators to manage the district team to deliver sustainable and equitable WASH projects with rural communities. The position supports WaterAid’s strategic objectives to promote and secure poor people’s rights and access to safe, water, improved hygiene and sanitation and to support local partner organisations and service providers in developing their capacity to deliver effective WASH and behaviour change programmes.


Key Accountabilities

Reporting to the CR, the Head of Programmes (HoP) will support WaterAid to strategically plan, manage and implement WaterAid Timor-Leste’s projects through the Programme teams.  This is to be undertaken with reference to the current Country Strategy and the Timor-Leste government’s laws, policies and strategic priorities.  The HoP’s responsibilities will include line management of Programme Coordinators and comprise the following principle elements:


  1. Strategic Programme Planning and Development
  2. Programme Management and Reporting
  3. Capacity Building
  4. Learning, Networking & Coordination.
  5. General


1.    Strategic Programme Planning and Development

  • Facilitate the development and implementation of WaterAid Timor-Leste’s Country Programme Strategy in line with National policies, strategies and guidelines.
  • To analyse WaterAid Timor-Leste’s work, research and studies, and identify key blockages within the Timor-Leste context and formulate development approaches, by incorporating WaterAid global rural WASH framework principles.
  • Ensure application of research findings to pro-actively support the work of civil society networks in dealing with rural sector reform challenges and issues in the areas of decision making, service distributions, service quality, and involvement of the poor in rural reform processes, accountability and service governance.
  • Lead in the process of assessing all partner NGO proposals including preparation of annual work plans and budgets for the rural programme.
  • Actively participate in rural sector discussions / debates and strengthen WATL’s reputation and credibility in the WASH sector.
  • Assist in the development of project proposals as and when required by the Country Representative and SMT.
  • Ensure preparation of annual work plans and budgets for programmes and assist in the development of annual budgets for WaterAid programme in Timor-Leste.
  • Coordinate the implementation of annual plans for programmes, ensuring they contribute towards the fulfilment of the set programme objectives.
  • Develop and coordinate the implementation of systems for the effective monitoring of project inputs and outputs against budgets, ensuring the timely delivery of planned outputs and that the projects remain within the annual budget allocations.


2.    Programme Management and Reporting

  • Provide sound technical and institutional advice to WaterAid Timor-Leste and partners in relation to effective delivery of water, sanitation and hygiene services to target communities including poor and vulnerable groups.
  • Manage in accordance with relevant WaterAid policies, the programme work. This will include all aspects of staff, project and financial planning and management
  • Manage the recruitment, induction and appraisal of all Programme Staff
  • Ensure that programme staff develop objectives, periodic work plans and ensure they are managed against those objectives and plans. 
  • Manage the supervision of the implementation of WaterAid’s programmes in various districts such that they are undertaken by partners in accordance with approved policies. 
  • Plan and conduct regular partner field monitoring visits.
  • Coordinate the preparation of annual and quarterly operational plans and budgets, summarized into Multi-year plans and Budgets (MPB)
  • Ensure that WaterAid’s Water Quality, Sanitation, Gender, Equity & Inclusion, CBWRM, Risk Management, Health and Safety strategies/guidelines/policies are implemented in all aspects of the programme.
  • Facilitate development and implementation of suitable approaches to ensure sustainable water, sanitation and hygiene services to the rural poor in target communities, such as sanitation marketing approaches.
  • Support the development of alternative technologies of water supply such as rain water harvesting, hand dug well, bore well, hydraulic ram, solar pumping, ferro-cement construction as appropriate to the local context.
  • Coordinate the timely development and submission of required reports.
  • Prepare feedback on all reports received for the purposes of improving programme planning, implementation and project outcomes and for building of internal capacity.
  • Effectively Manage agreements for the delivery of expected outputs, and ensuring timely submission of high quality reports.
  • Together with the OM, undertake a quarterly financial and programme implementation progress analysis to be submitted to the SMT.
  • Prepare and regularly review guidelines to ensure effective programme delivery, and accurate and timely reporting that is backed by the country programme’s monitoring and evaluations systems.
  • Ensure effective monitoring and evaluation of the programmes linked to the country strategy and annual plans that allows for easy reporting on WaterAid Timor-Leste’s SPI’s.


3.    Capacity Building

  • Support WaterAid staff to support local partners to implement integrated water, sanitation and hygiene promotion programmes in line with the government’s National Policies and guidelines and consistent with relevant WaterAid policies and guidelines.
  • Support partner organisations to design, develop and monitor fully effective systems of project management that ensure that all steps of the project cycle are accomplished.
  • Support WaterAid staff members in the districts to build the capacity of partner organisations  for effective delivery of programme outputs.
  • Support WaterAid staff in the districts to support partner organisations to develop and enact effective financial management systems, and to prepare and submit financial and other progress reports in a complete and timely fashion.
  • Support WaterAid staff and partner organisations to build the capacity of local government and district sector agencies in planning and monitoring water, sanitation and hygiene facilities.


4.    Learning, Networking & Co-ordination

  • Liaise with other agencies and individuals regarding WATL’s programme with a view to learning from them and advocating the adoption by others of WATL’s approaches, models and working methods that have proven successful.
  • Establish, develop and maintain relationships with other agencies working in the water and sanitation sector, academia, media and research institutions for the purpose of gaining information and advice on key issues.
  • Actively promote cross learning and co-operation in all aspects of WATL’s work in various districts.
  • Identify strategic research areas within the programme and co-ordinate with WaterAid staff to facilitate the research.
  • To work with WaterAid policy, campaigns and programme support staff in the analysis of field based research, case studies, surveys, public consultation and produce evidenced based policy practice briefs and engage in policy debates for marginalized and poor groups within the dialogue mechanism in the Timor-Leste WASH sector.
  • To assist and facilitate the production of learning documents drawing from practical experience and lessons of WATL’s WASH programme work.
  • Participate in and contribute to WATL’s efforts to strengthen in country sector networks.
  • Represent WaterAid Timor-Leste in relevant, municipal, national and international forums and present WaterAid Timor-Leste’s experiences.


5.    General

  • Actively participate in the WaterAid Timor-Leste Senior Management Team (SMT) and contribute to the review and development of WaterAid’s programme work and country strategies.
  • Respond to reasonable requests for information and reports from WaterAid’s Regional and Fund raising teams.
  • Support the Country Representative in other aspects of the management of the Timor-Leste country programme, as requested.
  • Contribute to the overall programme development of WaterAid both in Timor-Leste and internationally.


Key Selection Criteria


The following criteria will be used to assess candidates for the post. All applicants must address these criteria in their application:


1.    Education

Degree or professional qualification in a relevant area (environmental health, civil engineering, development studies, social sciences….)


2.    Knowledge and skills

·         Knowledge of organizational management and development in NGOs

·         Ability to plan own work, set priorities and complete tasks if under time constraints or when faced with competing demands.

·         Ability to use computers both word processing, spread sheets and presentations.

·         Highly developed writing and communication skills in English  


3.    Essential Experience

·         At least 6-years experience working in local and/or international NGOs in WASH programme management roles.

·         At least 4-years experience in management role in an International NGO.

·         Experience of implementing development projects through local NGO or local government partners

·         Practical experience in participatory community-based development programmes, including participatory planning, monitoring and evaluation.

·         Experience in planning and implementing effective monitoring and evaluations systems.

·         Experience in the development of policies, guidelines and procedures.

·         Experience in programme and finance management.

·         Experience in the line-management of senior staff.

·         Experience in mentoring and building the capacity of organisations, teams and staff members.


4.    Desirable Experience and Knowledge

·         Experience working in/or understanding of WASH project implementation and the WASH sector in Timor-Leste

·         Experience and proven skills in people management

·         Knowledge of organizational management and development in Timor-Leste

·         Experience in research and analysis and documentation of best practices

·         Experience in developing successful funding proposals.

·         Highly developed writing and communication skills in Tetum


WaterAid is committed to welcoming people from the widest possible diversity of backgrounds, culture and experience. We will make any practical adjustments to enable people with a disability to participate fully in an inclusive working environment. Please let us know if you have a disability and require any special assistance in making your application or attending an interview.

Note: WaterAid is a child safe organization. The successful applicant may be required to provide a satisfactory criminal record check.



Closing date

5th June 2015

First interviews

Week commencing 8th June 2015

Start date

Approx. 13th July 2014

Applications for this position must include a resume (maximum 4 pages) and a cover letter (max 2 pages) addressing the above Person Specification criteria. Responses to the selection criteria can be incorporated into the covering letter itself or listed under separate headings (within the 2 page cover letter limit). Resumes should include the details of at least two professional referees, including their name, contact details and relationship to you. References will only be taken up after interviews, and only with the candidate’s prior consent.

Please note that only applications meeting the above criteria will be considered.

The closing date for applications is 1st June 2015. Late or incomplete applications will not be accepted.

WaterAid will not be able to provide feedback to unsuccessful candidates.

WaterAid is committed to welcoming people from the widest possible diversity of backgrounds, culture and experience. We will make any practical adjustments to enable people with a disability to participate fully in an inclusive working environment. Please let us know if you have a disability and require any special assistance in making your application or attending an interview.

Email applications to: joaninha.soares@wateraid.org.au by 5th June 2015. The subject line of your email should read “Application – Head of Programmes”.

For any queries not answered in this document email: Flaviano.Sombai@wateraid.org.au

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