Australian Volunteers International (AVI)

Australian Volunteers International (AVI)


PROGRAM OFFICER (Timorese National)


Closing Date for Applications: November 4th, 2014

Australian Volunteers International (AVI) is an independent not-for-profit organisation, with a head office based in Melbourne, Australia. We manage people-centred development projects and programs in a wide range of countries. Our work focuses on reducing poverty, providing health and education services, promoting human rights and gender equality, and protecting the environment.

AVI’s Timor-Leste office jointly manages the Australian government’s Australian Volunteers for International Development (AVID) Program in Timor-Leste. It is a small office comprising a Country Manager and two Program Officers. The volunteers themselves work in various parts of the country. AVI’s Volunteer Program currently comprises on average 20 volunteers in Timor-Leste.

Available position

AVI is currently seeking a motivated individual for the position of Program Officer to support the Country Manager and volunteers in Timor-Leste. This is a full time position based in Dili, although some travel will also be required. Working hours are 8:30am – 5:30pm Monday to Friday, although these may be flexible as evening and weekend activities do occur on occasion.

Key responsibilities

  • Supporting the Country Manager in the delivery of the Volunteer Program in Timor-Leste by providing a day-to-day point of contact for volunteers, employers and key stakeholders.
  • Providing support to volunteers including coordinating in-country orientation programs when volunteers arrive to Timor-Leste and assisting with pastoral care support for volunteers on assignment as necessary.
  • Supporting the Country Manager in risk management and critical incident management activities.
  • Working with the Country Manager to development and implement new volunteer assignments with existing and potential partner organisations.

Key Selection Criteria

Knowledge and Experience

  • A high level of cross-cultural awareness and understanding of the difficulties faced by foreigners working in Timor-Leste-context.
  • Demonstrated experience working in international organisations in Timor-Leste, preferably in an INGO/NGO.
  • Demonstrated experience in finance administration; office and program administration and information management.
  • Knowledge of safety and security risks related to foreigners living and working in Timor-Leste, and an understanding of appropriate risk management strategies.
  • Understanding and commitment to AVI’s vision and values, and a commitment to equal employment opportunity, workplace health and safety, child protection and privacy principles*


Skills and Attributes

  • Strong communication skills, including the capacity to maintain good open and constructive working relationships with a wide range of stakeholders in an international context.
  • Proven interpersonal skills, an empathetic nature and the ability to effectively and efficiently respond to a diverse range of people issues.
  • Excellent computer skills including use of databases, spreadsheets, Excel and Word.
  • Excellent organisational and time-management skills, including the ability to take initiative, be flexible, set priorities, meet deadlines and work independently to achieve objectives
  • Ability to think critically, analyse and problem-solve.
  • Excellent spoken and written communication skills in English and Tetun, including report writing.  The ability to translate in meetings and short documents.
  • Current Timor-Leste car driver’s licence preferable.


  • Salary level in line with standard INGO practices in Timor-Leste
  • Employment conditions and benefits in compliance with RDTL law or higher
  • Provision for professional development and training opportunities

Application procedure

Interested and qualified candidates are invited to submit applications by email to with a Subject line of “AVI Program Officer Position”.

Applications can also be submitted to the office of Entrega Ba in Bidau Manumata.

For important information relating to this position please email or call the office of Entrega Ba on 7629 6208

Applications must include:

  • A cover letter of interest and information to address the listed Selection Criteria
  • An current Curriculum Vitae
  • The names and contact details of three referees

Only short listed candidates will be contacted.

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