PDHJ-UNDP-Technical Mentor (Data Analyst and Knowledge management for the Provedoria for Human Rights and Justice)-CD 21 April 2013.


Provedor-de-Direitos-Humanos-e-Justiça-(PDHJ)

Provedor-de-Direitos-Humanos-e-Justiça-(PDHJ)

 

Basic Position Information 
Job Title: Technical Mentor (Data Analyst and Knowledge management for the Provedoria for Human Rights and Justice)Location: Provedoria for Human Rights and Justice, Dili, Timor Leste

Start Date : April 2014

Languages (essential) : Tetun English

Languages  (advantage): Portuguese

 

Organizational Background

 

The PDHJ was established through the National Parliament’s  Law No. 7/2004 in compliance with the 2002 Constitution of the Democratic Republic of East-Timor stipulating the establishment of an “an independent organ in charge of examining and seeking to settle citizens’ complaints against public bodies, preventing and initiating the whole process to remedy injustice”. The PDHJ is an independent national human rights institution which has a mandate to cover human rights, good governance / maladministration. The purpose of the PDHJ is to protect and promote human rights and fundamental freedoms of natural and legal persons throughout the national territory and prevent maladministration.  The PDHJ serves therefore two different but linked mandates, namely as the National Human Rights Institution of Timor-Leste and the Ombudsman. Within its two areas, it discharges its mandate within a three activities-approach: education and promotion, prevention or monitoring and investigation (based on complaints or based on its own initiative).The competencies, powers and duties of the Provedor are set out in Chapter IV of the Statute. The PDHJ has the powers to receive complaints; investigate and inquire into matters under his or her competence; to visit any place of detention, treatment or care in order to inspect the conditions therein and conduct a confidential interview of the persons in detention; to refer a complaint to a competent jurisdiction or another recourse mechanism; seek leave of the National Parliament to appear before a court, arbitration tribunal or an administrative enquiry commission; act as a mediator or conciliator; make recommendations for redress in complaints brought before him or her, notably by proposing remedies and reparations; provide advice including opinions, proposals and recommendations for the purpose of improving respect for human rights and good governance by the entities within his or her jurisdiction; report to the National Parliament in relation to the findings of an investigation or in relation to his or her recommendations.

 

UNDP/OHCHR Capacity Development Project

 

The UNDP, together with OHCHR, has established a project that supports the institutional capacity building of the PDHJ to ensure its effectiveness in developing and implementing programmes in accordance with its mandate.  The project is a comprehensive and long-term capacity building effort, extending support to both substantive/technical and operational functions of the PDHJ, through the provision of training and mentoring support, the development of internal systems as well as the design of knowledge management products.  Project activities are carried out in close coordination with all stakeholders, under the guidance of the Project Steering Committee.

 

To support the design of its programme, the Project has already undertaken a capacity assessment of the PDHJ, including a specific capacity assessment of its good governance mandate and the role of the regional offices.

 

In implementing many of its activities, including training programmes, the Project has often searched for support from other development partners and peer institutions who have specific technical knowledge in the relevant area. Joint training programmes have already been implemented in partnership with UNICEF, ILO, IOM, international and national NGOs, and other development partners.

 

This umbrella capacity building project is expected to be concluded in the end of 2014. Efforts are being made to support the PDHJ in improving its capacity to design and implement its own capacity development efforts. Ad Hoc support from development partners will also be essential to ensure that the PDHJ has the ability to continue developing its capacities.

 

PDHJ Monitoring System

 

The Project has cooperated with the PDHJ this year in the design of a new monitoring system for use by both Human Rights and Good Governance Directorates. This system aims at ensuring that the PDHJ meets commitments made in the Strategic Plan 2011-2020, specifically that the PDHJ has the capacity and independence to implement its mandate as well as increasing state compliance with human rights and good governance principles.

 

The new system has been designed around 4 main stages; pre-monitoring, monitoring, post monitoring and follow-up monitoring. Each of these stages comprises several key activities that must be conducted before the Monitoring Team can proceed to the next stage of the process. The pre-monitoring stage consists of collecting relevant data, analysing it through the use of the PDHJ’s violations factsheets, developing relevant indicators and consulting with relevant institutions and civil society organisations to gather opinions on what focus the monitoring should take. Upon identification of possible violations to monitor for, the monitoring team creates a preliminary assessment of the issue as well as a monitoring plan which the Monitoring Management Committee (MCM) evaluates to decide whether field monitoring will take place or not.

 

PDHJ Knowledge Management systems

 

In 2011 the PDHJ, with the assistance of the Project, began work on improving the case and complaints management system within the PDHJ. This has led to the development of an electronic case management system (e-CMS) now in use by the Directorate of Public Assistance and the Human Rights and Good Governance Investigators Departments. Following the success of the e-CMS, the PDHJ asked the Project for assistance in developing a knowledge management system through which all PDHJ material such as reports, templates and internal and public documents will be stored. This system, as well as a new training and promotion database will complete the Project’s capacity development efforts covering the output of improved knowledge management systems to the PDHJ.  The training and promotion database has been designed already and is expected to be fully operation by May 2014 while the Knowledge Management system, based on open source software is in the initial stages of development after consultations between the PDHJ Library Department, Raoul Wallenberg Institution and UNDP/OHCHR Project. The deadline for the completion of the new Knowledge Management system is September 2014.

 

 

 

 

Key Functions

 

Summary of key functions: q  Provision of training and mentoring support to all relevant PDHJ staff in the area of data collection, data analysis, generation and presentation of statistics for use in PDHJ monitoring activities;

q  Provision of technical support to relevant PDHJ staff in the coordination of activities related to the development of a new knowledge management system;

q  Provision of technical support for the implementation of the new training and promotion database;

q  Provide any other mentoring and technical support which may be required in execution of the mandate of the Provedoria.

 

1. Provision of training and mentoring support to relevant PDHJ staff in the area of data collection, data analysis, generation and presentation of statistics for use in PDHJ monitoring activities

  • Design and implementation of trainings and refresher trainings on data gathering and statistics in the PDHJ;
  • Support the continued development of internal procedures, tools and templates for use by the monitoring departments, including templates to use as guiding documents and templates for use in preliminary evaluations and final reports;
  • Facilitate staff with knowledge necessary to understand and explain in their monitoring reports why they chose specific statistics and how these statistics portray the perspective they are trying to show;
  • Provide trainings and technical support on the use of Excel, SPSS and other tools which can be used to generate statistics;
  • Facilitate relevant staff members ability to demonstrate links between statistics and indicators used in their monitoring work;
  • Facilitate staff members ability to identify statistical trends that can be used to highlight human rights or good governance areas of concern;
  • Increase staff capacity to analyse and summarise information in a manner relevant to their human rights or good governance monitoring activities
  • Support the design and creation of a monitoring system manual outlining in full the monitoring system, its constituent processes and activities; providing guidance for staff on use of the system through the inclusion of standard operating procedures, guidelines, examples and templates;
  • Consult with relevant staff on the materials developed to identify their adaptability to the needs of the institution and change to meet their specific needs;
  • Provide on-the-job mentoring support to the implementation of the monitoring system, including simulation and observation of meetings, interviews and focus groups, assistance with using different data gathering techniques, creation of indicators, understanding monitoring related documents;
  • Support the strengthening of knowledge management, including the use of databases to store information related to monitoring activities;
  • Other tasks which are of a capacity development nature and where the monitoring departments requires technical support to ensure the effective implementation of departmental duties;
q  2.  Provision of technical support to relevant PDHJ staff in the coordination of activities related to the development of a new knowledge management system;

  • Assist in the choosing of an open source software framework for the PDHJ’s knowledge management system (KMS) to operate through;
  • Provide mentoring support to the PDHJ library staff and Directorate Chiefs in identifying key words and categories for use in the KMS;
  • Assist through technical support in the development of new KMS based on a searchable archive format;
  • Provide mentoring support to the PDHJ library staff in the development of a plan for collecting all PDHJ material;
  • Facilitate library staff with the collection and categorisation of all PDHJ material ensuring material is organised according to its human rights or good governance topic
  • Assist PDHJ library staff in providing training on how to look for information included in the database.
 
  1.  Provision of technical support for the implementation of the new training and promotion database;

 

  •  Assist relevant staff with using the new training and promotion database
  •  Assist staff with generating statistics using the new training and promotion database
  • Edit or improve the new data base based relevant staff members recommendations
q  4. Provide any other mentoring and technical support which may be required in execution of the mandate of the Provedoria.

  • Design and implementation of workshops in relevant areas for PDHJ staff and PDHJ partners;
  • Development of knowledge tools to support the knowledge and skills gained;
  • Participation in meetings and other activities aimed at improving the capacity development of PDHJ.

Outputs

 

q  Provision of training and mentoring support to all relevant PDHJ staff in the area of data collection, data analysis, generation and presentation of statistics for use in PDHJ monitoring activities;

  • Design and facilitate weekly workshops on the use of excel that progressively improves staff members ability to understand and use simple databases
  • Facilitate an introductory training to SPSS
  • Assess staff members ability to use excel and SPSS
  • Input additional templates into the monitoring system to reflect staffs increased ability to collect data and make statistics
  • Hold one to one mentoring sessions with staff in order to understand staff members needs and level of implementation of system
  • Observe and provide feedback on at least 3 MAPs and 3 Field monitoring exercises
  • Final report identifying progress, challenges and key priorities for the future

 

q  Provision of technical support to relevant PDHJ staff in the coordination of activities related to the development of a new knowledge management system;

  • Knowledge management system used by at least 50% of staff within 3 months of implementation;
  • Relevant staff members have the ability to continue categorising PDHJ material with no further assistance from UNDP Project;
  • All archived PDHJ material from 2006-2013 is included in the KMS;
  • Evaluation by staff shows system is easy to use and beneficial to their work

 

q  Provision of technical support for the implementation of the new training and promotion database;

  • Training and promotion database incorporates all relevant material from 2014-04-02
  • All relevant staff members using system to store 100% of information concerning training and promotion activities

 

 

 

 Competencies required

 

  • Excellent written and oral communication skills;

 

  • Excellent research and analytical skills;

 

  • Excellent mentoring skills;

 

  • Excellent cross cultural communication skills;

 

  • Ability to adhere to principles of confidentiality and impartiality;

 

  • Ability to work with limited administrative support.

 

 

 Qualifications Required 
Education: Bachelors degree in field of IT, Communications, Mathematics, Statistics
Experience:
  • At least 3 years of progressive post graduate experience, preferably in area of human rights, good governance, statistics or within public administration.
  • Experience working with a National Human Rights Institution, Ombudsman’s Office or other Independent state funded watchdog institution an advantage;
  • Good knowledge of statistical principles and software programming essential
  • Good knowledge of International Human Rights Law, Principles of Good Governance essential;
  • Knowledge and experience in mentoring essential;
  • Direct experience in supporting the development of internal systems in a public institution an asset;
  • Direct experience in working with human rights or good governance monitoring systems in a developing country context and capacity building of national staff is desirable;
  • Knowledge of Timor-Leste legal and political context, particularly developments since 1999, is desirable.
Language Requirements:
  • Fluency in English and Tetum is required

 

Please submit your applications together with curriculum vitae and financial proposal, references and relevant supporting documents (including academic qualifications) to the following address:

Provedoria Dos Direitus Humanos e Justice

Estrada Caicoli, Dili, Timor-Leste

E-mail:recruitmentpdhj@yahoo.com

The deadline for submitting applications is 21 April 2013.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s